Privacy Policy

Last Updated: May 20, 2025

VeroSleep LLC ("VeroSleep", "we", "us", or "our") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at myverosleep.com and use our home sleep testing services.

1. Scope and Applicability

This Privacy Policy applies to all users of our website and services, including individuals who submit personal information for the purpose of initiating home sleep apnea testing (HSAT). It also applies to any data we collect that is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. Information We Collect

We may collect the following categories of information:

a. Personally Identifiable Information (PII)

Full name
Date of birth
Email address
Telephone number
Billing and mailing address
Payment information (processed via third-party payment processors)

b. Protected Health Information (PHI)

Sleep-related symptoms and self-reported history
Data collected via HSAT devices
Physician interpretations and diagnostic reports

c. Technical and Usage Information

IP address
Browser type and device characteristics
Referring URLs and website interaction data (collected via cookies or analytics tools)

3. How We Use Your Information

We may use the information we collect for the following purposes:

To process orders for home sleep testing services
To deliver and retrieve HSAT devices
To transmit testing data to licensed physicians for diagnostic interpretation
To provide users with secure access to their results and reports
To respond to inquiries and provide customer support
To ensure compliance with legal, regulatory, and contractual obligations
To analyze usage and improve our website and services

4. Disclosure of Information

We do not sell, rent, or share your information for advertising purposes.
We may disclose your information only as necessary to:

Licensed, board-certified physicians contracted to interpret HSAT data
HIPAA-compliant vendors and service providers (e.g., shipping partners, cloud storage providers)
Governmental or regulatory authorities, where required by law
In the event of a business transfer, such as a merger or acquisition, subject to safeguards

All third parties with whom we share PHI are bound by appropriate Business Associate Agreements (BAAs) as required under HIPAA.

5. Data Protection and HIPAA Compliance

VeroSleep adheres to the administrative, physical, and technical safeguards required by HIPAA to protect the confidentiality, integrity, and availability of your Protected Health Information.

We implement the following measures:

Secure data transmission via SSL encryption
Encrypted and access-controlled data storage
Limited access to PHI by authorized personnel only
Routine audits and monitoring for data integrity

6. Your Rights

As a user of our services, you have the right to:

Request access to your personal and health information
Request correction of inaccuracies in your data
Request deletion of certain personal data, subject to legal retention requirements
Withdraw consent for non-essential communications
File a complaint regarding misuse of your data

To exercise these rights, please contact us at support@myverosleep.com.

7. Data Retention

We retain personal and health information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable healthcare regulations, including medical recordkeeping requirements.

8. Use of Cookies and Tracking Technologies

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to improve user experience and monitor site performance. You may manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will delete it in accordance with applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or data practices of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted to this page with the revised effective date. Continued use of the site constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

VeroSleep LLC
📧 Email: support@myverosleep.com